Reviewed August 2026
Virginia courts refer custody and visitation cases to a free dispute resolution orientation session, in any case where it fits. Under Virginia Code 20-124.4(A), the court sends the parents, or others with a legitimate interest, to this orientation. A mediator certified under Judicial Council guidelines runs it, and the parties pay nothing. The court has to decide whether a referral fits the case first. If a party raises the issue by motion, the court must check whether there is a history of family abuse before sending the case to mediation. If the parties don't reach an agreement through further mediation by the return date the court set, the case moves to a hearing on whatever issues remain, unless the court grants a continuance. Virginia's mediation confidentiality rules sit in a separate part of the Code: Title 8.01, Chapter 21.2. Those rules apply broadly to mediation in Virginia, not just custody cases.
Virdix's document-preparation product currently prepares divorce paperwork for California and Florida cases. This page explains how mediation works under Virginia law for people researching before they file. It is not legal advice, and Virdix does not prepare or file Virginia paperwork. See how Virdix works for California divorces.
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Va. Code 20-124.4(A) directs the court to refer the parents, or other people with a legitimate interest in the child, to a dispute resolution orientation session, in any case where it fits. A mediator certified under Judicial Council guidelines runs this orientation. It costs the parties nothing. The orientation follows the procedures in Chapter 20.2 of Title 8.01, starting at Section 8.01-576.4.
The court doesn't refer every case automatically. It has to consider safety first. Under 20-124.4(A), when the court weighs whether a referral to mediation orientation fits the case, it must check whether there is a history of family abuse, if a party raises the issue by motion. This gives a party a direct way to raise family abuse history before the court sends the case to orientation.
The orientation session is just the entry point. Parties can choose to continue into further mediation. If they don't reach an agreement on the outstanding issues before the return date the court set under Section 8.01-576.5, the case moves on. The court holds a hearing on whatever remains unresolved, unless it has granted a continuance. This structure lets mediation run its course without delaying the custody case indefinitely.
Under 20-124.4(B), the mediator's fee for these referrals is $100 per appointment. The Commonwealth pays it, from funds appropriated for appointments made under Virginia Code 16.1-267(B). If a single referral covers both custody or visitation and child or spousal support, Virginia treats that as two separate appointments for fee purposes. That means the mediator can be paid for both.
Virginia Code 8.01-581.22 makes a mediator's case files, memoranda, and work products confidential. That confidentiality also covers any communication connected to the mediation that relates to the dispute, including screening, intake, and scheduling. It covers communications made to the mediator, to mediation program staff, to a party, or to anyone else. A written mediated agreement signed by the parties is not confidential, though, unless the parties agree in writing otherwise.
This confidentiality generally blocks disclosure in discovery, and in any judicial or administrative proceeding. But the statute lists specific exceptions. It allows disclosure when all parties agree in writing to waive confidentiality, when there is a threat to inflict bodily injury, or when communications are used to plan or commit a crime, or to conceal an ongoing one. It also allows disclosure when someone files an ethics complaint against the mediator.
Sources: Va. Code 20-124.4, Mediation (custody and visitation orientation, family abuse screening, fees), Va. Code 8.01-581.22, Confidentiality; exceptions
Not independently confirmed
The orientation session is the mandatory piece. Under Va. Code 20-124.4(A), the court refers parents, in any case where it fits, to a free dispute resolution orientation. Continuing into further mediation beyond that orientation happens only if the parties agree to it.
Yes. Under 20-124.4(A), when the court weighs whether a referral fits the case, it must check whether there is a history of family abuse, if a party raises the issue by motion. This happens before the court sends the case to mediation orientation.
The mediation orientation session is free. If the case involves a paid mediator appointment under Section 20-124.4(B), the fee is $100 per appointment, and the Commonwealth pays it. A referral covering both custody and support counts as two separate appointments.
Under 20-124.4(A), if the parties don't reach an agreement before the return date the court set, the court holds a hearing on the unresolved issues. That doesn't happen if the court has granted a continuance.
Yes. Under Va. Code 8.01-581.22, a mediator's case files and communications connected to the mediation, including screening and intake, are confidential. They generally can't be used in discovery or in a court proceeding, subject to specific listed exceptions. A signed written agreement is not confidential, though, unless the parties agree otherwise.
Mediators handling the Section 20-124.4 orientation session must be certified under guidelines set by the Judicial Council of Virginia. The orientation follows the procedures in Chapter 20.2 of Title 8.01, starting at Section 8.01-576.4.
This page is general information about mediation in Virginia, not legal advice for your situation. Laws, fees, and procedures change over time; confirm current details with Virginia's own courts before relying on anything here. Virdix is not a law firm and is not licensed to practice law in Virginia. Virdix does not prepare or file Virginia divorce paperwork. It is not a substitute for an attorney licensed in Virginia.
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