Privacy Policy

    Last updated: July 10, 2026

    Introduction

    Family court cases involve some of the most personal information there is. This policy explains, plainly, what Virdix collects, what we deliberately do not collect, how information is used, and the controls you have. If anything here is unclear, write to support@virdix.co and a real person will answer.

    Information We Collect

    Information you give us

    • Your name, email address, and a password (stored only as a secure hash)
    • Information about your family court case that you enter while preparing documents (names, addresses, financial details, and similar)
    • Feedback and messages you send us

    Starting a case and filling out your forms is free. When you pay for your documents, our payment processor collects your payment information to process that one-time charge. We do not store your full card number on our servers.

    What we deliberately do not collect

    • We do not store your IP address in our records
    • We do not use third-party analytics, advertising trackers, or social media pixels in the app
    • We do not sell or rent personal information, and never will

    The app measures itself with a small set of first-party events (for example, that an account finished onboarding or downloaded a document). Those records stay on our own servers and contain no device fingerprint and no IP address. The app uses one cookie, which keeps you signed in.

    How We Use Your Information

    • To prepare your court documents from the answers you provide
    • To save your progress so you can continue on any device
    • To send service email: password resets, a welcome note, and reminders about dates on your case
    • To answer your support requests
    • To understand, in aggregate, where people get stuck so we can improve the product
    • To comply with legal obligations

    AI Document Drafting

    When you use the declaration builder, the answers you type for that declaration are sent to an AI language model provider (currently OpenAI, with Anthropic as a backup) to help turn them into court-ready prose. We send only what the draft needs, and under our API terms these providers do not use it to train their models. If you prefer not to use AI drafting, you can write your declaration yourself.

    Information Sharing and Disclosure

    We do not sell your personal information. We share it only with the vendors who run the service, and only as far as running it requires:

    • Hosting and database: Vercel and Neon store the application and its data
    • Email delivery: Resend sends our service email, and EmailJS delivers messages you send us through the contact form
    • AI drafting: as described in the section above
    • Legal requirements: when required by law, court order, or governmental authority
    • Business transfers: in connection with a merger, sale, or acquisition, under the same protections

    Data Retention

    We keep your account and case data for as long as your account stays active. When you delete your account using the Delete Account feature in Settings, we permanently remove your account and case data from our servers. You can also export a full copy of your data at any time before you delete it, from the same Settings page.

    If You Are Leaving an Unsafe Situation

    Parts of Virdix are built for people dealing with domestic violence, and this policy is part of that:

    • We do not record your IP address, so our records do not place you somewhere
    • The app has a Quick exit button that immediately leaves the page
    • We send email only for resets, reminders, and your welcome note; you control the address we use

    Remember that your own device keeps its browsing history. If someone monitors your device, use a safer one, such as a library computer or a trusted friend's phone.

    Data Security

    Your data travels encrypted, passwords are stored only as secure hashes, and access to production systems is restricted. No system is perfectly secure, but we hold your case information to the standard we would want for our own.

    Your Rights and Controls

    These are not request forms; they are buttons in the app:

    • Export: download everything we hold about you as a single file, from Settings
    • Deletion: delete your account from Settings; this permanently removes your account and case data from our servers
    • Correction: your case answers are yours to edit at any time inside the app

    For anything else, contact support@virdix.co.

    California Privacy Rights (CCPA/CPRA)

    If you are a California resident, the California Consumer Privacy Act and the California Privacy Rights Act give you specific rights over your personal information. You can exercise any of these by using the in-app tools above or by writing to support@virdix.co:

    • Right to know: what personal information we collect, use, and disclose about you
    • Right to delete: ask us to delete personal information we hold about you
    • Right to correct: ask us to fix inaccurate personal information
    • Right to opt out of sale or sharing: we do not sell or share personal information for cross-context behavioral advertising, so there is nothing to opt out of today; if that ever changes, we will add an opt-out here first
    • Right to non-discrimination: we will not treat you differently for exercising any of these rights

    Some of what you tell Virdix is sensitive personal information under the CCPA: your case details, financial information, and anything you share related to domestic violence. We treat all of it as sensitive. We use it only to prepare your court documents and to run the Service, we never sell it, and we never share it for advertising or cross-context behavioral advertising purposes.

    We will verify your identity before acting on a request that involves account data, typically by confirming it through your logged-in account or the email address on file.

    Do Not Track

    Some browsers send a "Do Not Track" signal to websites you visit. There is no common industry standard for how sites should respond, so Virdix does not currently respond to Do Not Track signals. As described above, we do not use third-party analytics, advertising trackers, or social media pixels in the app, and we do not sell or share personal information for advertising.

    Contact Us

    Virdix Inc.

    A Delaware corporation

    Email: support@virdix.co