Guarantee
If the court clerk rejects a document we prepared, we fix it for free until it's accepted.
Tell us what the clerk said and you will get corrected paperwork and updated filing instructions, usually within one business day. If we cannot produce a version the court will accept, you get your money back. There is no time limit while your case is open.
Four steps, from the moment you hear from the clerk to a corrected packet in your hands.
Reply to any Virdix email or use the rejected papers option in your account, and share the reason the clerk gave, or a photo of the rejection slip.
Every rejection is logged and classified so we know exactly what needs fixing.
Some county specific issues take up to three business days, and we will tell you up front if yours does.
The guarantee runs for as long as your case stays open.
This guarantee covers documents Virdix prepared that a court clerk rejects for content, completeness, or format reasons. It does not cover court filing fees, rejections caused by information entered incorrectly, papers served against our written instructions, judicial rulings, or delays caused by the court.
Reach out and we will start correcting it today.
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Every Virdix packet is covered by this guarantee. Start free. Pay once, only when your documents are ready.
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